Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can


How do I start a return?

- Once your return is authorized, you'll receive step-by-step instructions and a shipping label. Please note you will have to pay for the return shipping cost. This amount will be deducted from your total refund. 

- Merchandise can also be returned to any Mixology location for store credit. Find your local Mixology here.

How soon will I get my refund?

- Once your items are inspected and approved by our team, you'll get your refund typically within 48 hours. Please allow 3-5 business days for the credit to show up on your account. 

What items are returnable?

  • Items purchased in the last 20 days.
  • Merchandise that is unworn, unwashed, and with original tags.

What items are non-refundable?

  • All sale items, gift cards, and masks 
  • Items marked final sale 
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